Reader's Digest FAQ
Here are short and sweet answers to some of my most frequently asked questions. If you are planning to purchase or if your question still isn't answered, please read my full policies, found here.
✦ How do I buy? Your website is sold out.
If my site is sold out, I have no pieces available. I release new work to my website at predetermined dates. These restocks tend to sell out in 3 minutes or less, so be sure to set a reminder and arrive on time. The next restock date/time is always stated in multiple places: my IG profile bio, the homepage of my website, the jewelry/current collection section of my website, and in the photo captions of new pieces as I preview what's coming next. If I haven't selected an exact date yet, it will simply say TBA until the next restock date is officially announced.
✦ Do you take custom orders/commissions?
No. I'm a one woman show and can't currently accommodate this. Sorry!
✦ I saw a certain piece on your IG page, is it still available?
Whatever is on my website is what is currently available. Most of my pieces are one of a kind, so once they're gone, they're gone. I will revisit certain collections and designs, but no two handmade jewels with natural stones are ever exactly the same.
✦ Can I reserve/preorder a piece ahead of time?
No, sorry. If I allowed this I wouldn't have anything left to put in my shop. I do list large batches of preorders of certain designs to the Made to Order section of my site every few weeks. I always announce this to my IG beforehand.
✦ Will you make Lily of the Valley Vials again?
Yes! I plan to offer the Lily of the Vally Vials and other kinds of vials as often as I can. There may be a wait between batches, but I will continue to restock whenever possible for the foreseeable future.
✦ Why didn't you answer my comment/DM/email?
There are a few possible explanations for this:
1. You asked a question I already answered in either my Policies, FAQ, or posts. I wish I could answer everyone individually, but I simply don't have time to answer the same few questions over and over. Thank you for understanding!
2. I didn't see your message. This happens particularly frequently with comments and DMs due to the volume of these that I receive. Please always use email for important or time sensitive matters.
3. I meant to respond and forgot! Sometimes correspondences fall through the cracks. Please always feel free to nudge me again if you have a question not answered elsewhere.
✦ Do you make a certain size of rings/cuffs or a certain length of necklace?
I aim to make a wide variety of sizes and lengths for each collection. I try to regularly cover all sizes from 5 to 10, and whenever possible I also include sizes down to 4 and up to 12. I never intentionally make more or less of a certain size, but sometimes in the flow of creating I let pieces size themselves, and by chance a group may have more smaller or larger sizes. Similarly, I always aim to offer a spectrum of cuff sizes and necklace lengths. If you don't see your size in a collection at first, it's bound to show up soon, or feel free to request your size in my comments or inbox.
✦ Will you make a certain design again?
I can't promise to revisit every design, but most of my collection themes make multiple appearances year after year.
✦ I keep missing out! Is there a way to checkout faster?
If you make an account on my website, some of your information can be stored, which will allow for a faster checkout process.
✦ Where can I find pricing?
Price calculation tends to be the last thing I do on the day of a collection release, so I rarely have specific prices readily available before then. Prices also vary based on current silver market prices, stone sourcing, techniques used, etc. To get an idea of my prices, please check the previous collection listings, which are always left up on my website until the day of the next restock. I try to have a wide price range with each collection. Simple pieces range from $80-$300, whereas more complex designs tend to hover around $400-$600, with the most intricate pieces landing at $750-$2,400.
✦ Are your pieces sterling silver?
Yes! All of my pieces are solid .925 sterling silver, with .999 fine silver bezels (stone settings). Occasionally they feature accents of brass or 14k gold, but this is always clearly stated.
✦ Do you offer wholesale?
I do not currently offer wholesale.
✦ How do I learn metalsmithing? Can I ask you technique questions?
There are tons of metalsmithing resources available on the internet and in local art centers. I learned from books, Google, YouTube, and practice. If I could, I would gladly answer all the questions I get about the craft, but since my business is a one woman show, I simply can't use my time in this way. Sorry!